MJC Linked In
MJC on You Tube

IT Support

Bespoke, Cost Effective IT Support Solutions

No two businesses are the same and that is the reason why we have taken a new approach to IT Support with Connect.

Being able to select each individual support element ensures a truly bespoke package so that your business gets the exact support it needs.

Simply Connect

Connect IT Support Services is the new way of looking at IT for your business. Select and Connect each individual element that you require for your business to create your own bespoke support package. Your IT Consultant will guide you through each option, explaining what is included and whether it is right for your business.

Extensive Team of Support Engineers

Delivering our new Connect IT Support Services are both an in-house team of Technical Specialists plus an entire network of Field Engineers dedicated to providing first class customer service. When a call is logged at our Head Office, first line support will assess the urgency of the call and who should deal with the issue. The call can then be assigned to either second line support or a site visit can be scheduled. If you choose to have ObServer Remote Monitoring as part of your Connect package then a specific team is continually on hand to analyse the status of your servers. Any problems can then be fixed remotely before downtime is experienced. ObServer Remote Monitoring is also an important tool for long term planning of IT resources as status and trends can be identified with daily, weekly and monthly reports.

Microsoft Gold Competency Partner

We are proud to have held the Microsoft Gold Competency Partner status for many years, demonstrating our skills are amongst the best in the industry. Rigorous training and site referrals play a key role in gaining this exclusive accreditation, so that new customers know they are partnering with one of the most experienced IT support companies in the Midlands. Coupled with our Microsoft Small Business Specialist status, we are ideally suited to small to medium sized businesses, public sector and multisite organisations.

Established Since 1983

With nearly 30 years experience under our belt, the Connect methodology for IT Support Services is based on years of understanding of what businesses really need from their IT support partner, on a short, medium and long term basis. Many of our clients have been with us since the start, growing in unison. To meet the growing demands of our customer base, we now occupy a second site in Birmingham with all the benefits of the motorway networks for faster deliveries and onsite visit.

Call our team of IT Consultants in our Stourport-on-Severn Office on 0845 271 8000 for a complete overview of our Connect IT Support Services.

MJC only ever propose a cost effective and honest IT requirement, they don't approach everything with an "out with the old - in with the new" attitude.

Virgina Seaward (Operations Manager, Boss Design)
quote marks

I am honoured to have worked with MJC on our new IT system. I consider them to be 'our' engineers when talking to 3rd parties and we would not have received the funding for this project without our Sales Consultant.

Roshan Ladha (MIS & Comms Manager, Birmingham Rathbone)

Working with MJC has given us greater control over all aspects of technology, enabling teachers to be able to focus on pupils, with the confidence in a robust system supporting them. We would always recommend MJC's products and services.

David Morgan (ICT Manager, All Saints C of E Primary School, West Bromwich)