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ObServer Remote Monitoring

Remote IT Support that is both Proactive and Reactive

At MJC Group we like to catch and stop IT problems before they begin. This saves IT downtime for businesses and reduces the cost of fixing a larger problem at a later date.

As the MJC Group serves a large area of the Midlands and UK including Birmingham, Kidderminster, Stourport, Worcester, Warwick and Coventry, we're always on hand to provide you with IT support when you need it most. Now with the latest IT software we can instantly pick up on IT issues remotely and sometimes even fix them before you know they've occurred! This is a cost effective way for any forward thinking organisation to ensure business continuity by remote analysis.

ObServer remote online monitoring is a proactive IT support solution that helps keep you one step ahead of the game with instant alerts, to the right IT engineer at MJC, so problems can be fixed fast. Through working with your existing IT support services, ObServer remote online monitoring revolutionises the way IT proactively safeguards business continuity. Rather than wait for you to notice that one of your IT systems have failed, which can often involve time-consuming problem solving on your part, ObServer remote online monitoring from MJC will automatically alert us to IT problems at your sites. We'll almost always know about an IT system issue before you do, so we can fix it quickly and remotely, and with minimal IT disruption to your business.

ObServer remote monitoring IT software provides detailed, informative desktop alerts to show us the exact nature of the IT problem. This in turn then helps reduce your IT down-time, and alerts are routed to a specific IT engineer where he will address the issue either through a remote support call or a site visit. Alerts for mission critical IT systems can be sent by SMS day or night, the perfect IT solution for all businesses no matter how large or small.

Call now for your FREE trial of MJC’s ObServer remote monitoring IT solution on 0845 2718000 or email info@mjcgroup.co.uk and speak to an experienced IT Consultant at our Stourport branch.

MJC only ever propose a cost effective and honest IT requirement, they don't approach everything with an "out with the old - in with the new" attitude.

Virgina Seaward (Operations Manager, Boss Design)
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I am honoured to have worked with MJC on our new IT system. I consider them to be 'our' engineers when talking to 3rd parties and we would not have received the funding for this project without our Sales Consultant.

Roshan Ladha (MIS & Comms Manager, Birmingham Rathbone)

Working with MJC has given us greater control over all aspects of technology, enabling teachers to be able to focus on pupils, with the confidence in a robust system supporting them. We would always recommend MJC's products and services.

David Morgan (ICT Manager, All Saints C of E Primary School, West Bromwich)